Description

It gives me immense pleasure to introduce you all to the current issue of Global Journal of Business Management (GJBM) under the flagship of Global Vision of Business, New Delhi. GJBM is an internationally renowned Journal that maintains highest ethical and technical standards of the manuscript review. All research papers submitted for publication in GJBM are thoroughly screened and selected after review from the experts of the concerned field. The current volume touches upon some of the latest research issues in Management and related fields. In total, 12 papers covering various functional areas of Management have been selected in this issue
The first paper, authored by Dr. K.K. Verma and Prakash Tiwari, is an empirical study of customers’ satisfaction in the Indian banking sector. This research paper analyzes the level of satisfaction of the customers of different public and private sector banks on the basis of 23 different parameters extracted after thorough literature review. Given the fact that Mutual fund industry has hit more than 30 million mutual fund folios covering over 400 cities and towns, the second empirical study by Dr. Vijay Kumar Kaushal and Gitanjali Upadhaya investigates the related aspects of investor behavior to understand the attitude and perception of investors towards mutual funds and is a must read for everyone. The third paper is a study conducted in Bangladesh by Dr. Md. Abu Taher, Mohammad Shahab Uddin, Mohammad Shamsuddoha, and touches upon another new but important issue in the field of Management and identifies key determinants of favourable environment for intrapreneurship development. The fourth paper by Dr. Devinder Paul delves into a new area & attempts to identify the various epistemological issues peculiar to cross-cultural research. The fifth paper on “Loyalty and Emotions” is authored by Saranjeeet Singh and seeks to determine both direct and indirect effects of relational outcomes on customer loyalty, conceptualized as a psychological state. A paper on occupational stress by Dr. Murali Krishna Panatula & Dr. Sangeetha Neriyanuri makes a fresh attempt look at stress by analyzing it amongst women entrepreneurs.
A paper on “Effectiveness of online Banking” by Dr. Rajeev Prabhakar & Purushottam Tripathi highlights issues and reasons of success of online banking system and suggests strategies that can help in making online banking system better. Next paper on “Entreprenueral Success” by Resmi Ann Thomas and Dr. T.J. Kamalanabhan from IIT Madras finds out why some entrepreneurs are more successful while others are not, by focusing on their key social skills and impression management ability. Dr. Harish Handa’s study on “Impact of Market Variables on Bond Yield” analyzes the impact of five macroeconomic factors such as USD, INR, spot rate, crude price and RBI cash balance on the bold yield gives a comparative analysis of the impact of these factors on the short-term bond yields against that of the long-term bond yields. The next paper by Dr. Neelam Dhanda and Dr. Pooja Goel studies the selection and switchover behaviour of mobile phone users. The penultimate research paper is by Dr. Naveen Kumar is on Internet banking and identifies the issues and challenges
hindering the success of the internet banking in India. In last paper, Veena Katyal and
Dr. S.K. Srivastava examines the effect of work stress and organizational support among public and private sector employees.
The 6th issue, thus, reflects a keen interest and sustained efforts of academicians and professionals who have covered such diverse themes of contemporary and future relevance. We appreciate the commitment and efforts put in by the contributors in terms of the relevance of topics, quality of contents, and the versatility in their research papers. We also wish to record our appreciation for our reviewers and readers whose insatiable desire for sharing new development in the management world.

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