Description

About the Book

The productivity of operations is often improved by using industrial engineering and operations research techniques. Thus operations management is composite area and this book is also diverse and cross-functional in characteristic, it links both manufacturing and the service sectors. On one extreme it is linked with sales and marketing management and on the other extreme linked to purchase and material management. These days lean thinking is more prominent and the book covers many such new concepts and cases of operations management. The present publication attempts to provide basic reading material for students of Production and Operation management in MBA, BBA and Engineering Programs. The chapters relate to the identified and new areas of production and operations management. They include the cases on location, layout and capacity planning and the focus on advanced topics like SCM, WCM and Six Sigma etc. make this book a value addition to rather a merged literature on this vital and ever changing subject.

About the Author

Dr. Pankaj Madan is a multidisciplinary academician with degrees in Production Engineering, Management and Web Technology. He is a Practicing Professor and Corporate Trainer of international repute and is presently Director, COER School of Management, College of Engineering, Rookee. In the past, Dr. Madan worked for a long time at Faculty of Management Studies, Gurukul Kangri University, Haridwar at various positions and before turning to academia he had worked with two reputed Engineering Companies. He has also taught at University of Southern Queensland in Dubai as an Asst. Professor and as a Visiting Professor at Shaoxing University, China and CENTRUM Catolica, the Business Centre of the Pontifician Universidad Catolica del Peru. Dr. Madan is a consultant registered with Quality Council of India and imparts corporate trainings and consultancy on Quality Management and Career Planning. He has already authored 6 books and conducted more than 500 workshops and trainings and also contributed research papers to many national and international journals. He is associated with 15 universities nationally and internationally for various academic purposes and has professional links with many corporate bodies.